Once the servers are up and running, you can open Facebook and check user videos. To confirm the issue, you can visit Downdetector and search for Facebook. When Facebook servers are facing an outage (they often do), your phone or computer can’t connect to company servers, and you won’t be able to view photos or play videos in the app. When a user uploads a video on Facebook, the media gets saved on Facebook servers. Let Google Chrome find and remove such files from the computer, and you can try your luck with Facebook videos again. Step 3: On the Clean up computer screen, click on the Find button. Step 2: Expand the Advanced menu and select Reset and clean up. Step 1: In Google Chrome, click on the three horizontal dots menu icon in the top-right corner, and go to Settings. Google Chrome offers a built-in tool to scan and remove harmful files on a computer. Your web-browsing experience might get affected by malicious files on your computer. Step 3: You can either disable or click on Remove to uninstall problematic extensions from the browser. Step 1: Open the More tools menu in Google Chrome (check the screenshots in the section above). Let’s disable or uninstall such extensions. Disable Browser Extension (Desktop)Ī data saver extension or an aggressive ad-blocker can interfere with video playback on Facebook. Visit your Facebook feed again and try playing videos. Step 3: Slide to Advanced and select Clear data. Step 2: Go to More tools and select Clear browsing data. Step 1: Open your preferred browser on the desktop and click on the More (represented by the three-dot menu) in the top-right corner. We will show the most-popular Google Chrome browser in the screenshots below. Some corrupt cache data can lead to video not playing issues on Facebook. If you are a power Facebook user on a desktop, you might have collected quite a good amount of cache data in the browser.
You need to connect your phone or desktop to a VPN service, establish a connection to one of the region servers where the video is available, and refresh the Facebook feed to play the video. So people need to connect to a US or UK servers over VPN for streaming the live video.
For instance, the WWE content isn’t available in many regions to stream. If you follow such Facebook pages or profiles, the chances are, some of the content might not be legal to stream in your region. This is mostly applicable to Entertainment and Sports content. You can contact the group or page admin to share the video in private or reupload it on Facebook.
If the user has removed the video from the Facebook profile or page, you won’t be able to view or play the video. After that, Facebook will adjust the video resolution to network conditions and you won’t face any buffering issues.
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